Borrowing and returning

Library Card

The library card is personal and the owner is responsible for all material borrowed on the card. You can get a library card by filling out a form (at home or in the library) and presenting your ID with a photograph. Under 15 year-olds have to get consent from a parent or a guardian to get a library card. The library card must be presented whenever you borrow or reserve material.

By signing the library card you undertake to obey library rules, to return the borrowed material and to pay the set fees. If the library card goes missing please notify the library immediately to prevent misuse. You are responsible for the borrowed items and fees until the card is reported lost. The first library card is free of charge, while a new card replacing a damaged or lost one costs 3 €. You should also notify the library of a new name, address, phone number or email address.

You can get a PIN code from the library in order to use self-service issues, log on to internet on the library’s computers and use Eepos Web Library. In the Internet service you can renew your loans and make reservations. The password is not given by phone or e-mail.

Loan periods

The loan period is usually 28 days. Below you can see the exceptions.

14 days
Blu-rays and DVDs
games
the most demanded books

You get a receipt of your loans with the due date printed on it. The customer uses the material of the library at his/her own risk. The library is not liable if a borrowed recording causes damage to the equipment of the customer.

There is an optional possibility to have an e-mail message that reminds 1-5 days prior the due dates. Customer is still responsible for his/her loans even if there is a technical problem with the reminder service. Therefore all possible overdue payments and fees regarding the situation are valid.

Multilingual library

Multilingual library’s task is to offer immigrants literature in their mother tongue. Multilingual collection has library items for adults, young people and children in approximately 60 languages. It is situated in Helsinki, but other libraries can request interlibrary collections from the multilingual library. Contact your own library.
 

Interlibrary loans

Material not available in the library can be ordered from other libraries in Finland or abroad. The customer can order an interlibrary loan by filling out a form. That can be done in the library also. An interlibrary loan costs 5 euros if ordered from an other Finnish library, 10 euros if ordered from a library in the Nordic countries and 20 euros if ordered from other countries.

Renewals

You can renew your loans ten times if the material has not been reserved. Loans can be renewed in the Eepos Web Library, by phone or in the library. Interlibrary loans cannot be renewed in the web library.

Reservations

You can make a reservation on material that is on loan or available in some library. You can get the pick-up notice by e-mail, SMS or letter. Reservations within libraries of Seinäjoki are free of charge. A fee of 1 € will be charged if you don’t pick up your reservation or notify the library that you don’t need it anymore. Regional reservations from other Eepos Libraries cost 2 €.

Returning loans

Loans must be returned by the due date. There is a delivery service for books and other material between Seinäjoki library and other Eepos Libraries. The service is free of charge so you can return a loan from an Eepos library to any other Eepos library. You can ask for further information about the service in the library.
 
Material that is returned via drop box is on customer’s responsibility. Items that are returned when the library is not open will not be discharged until the next opening day. Items returned in the drop box can result in overdue payment until the returns are discharged.
 

Privacy Protection

The library’s register of customers is used only to monitor borrowing and returning. Information of a customer is not given to a third party without customer’s permission with the exception of debt collection agencies. Library has a right to register the users’ identity number.